AN annual survey has revealed the best GP surgeries in the Redditch area according to patients.
The GP Patient Survey, which was published by NHS England with Ipsos this month, shows what patients think of their local services.
The latest survey consisted of around 2.56 million questionnaires, which were sent out to patients aged 16 or over registered with GP practices in England between January and March this year.
A total of 699,790 patients completed and returned a questionnaire, resulting in a national response rate of 27.3 per cent.
Patients were asked to respond to a number of questions including how easy it is to get through to the GP practice by phone, and whether the reception and administrative team at the practice is helpful.
The results also show the percentage of people who described the overall experience of GP practices as good.
In the Redditch area, the Ridgeway Surgery in Astwood Bank ranks the highest for overall positive experience. Of the 125 surveys sent back, 89.4 per cent described the overall experience as good.
It also ranked the highest for finding the reception and administrative team helpful at 94.6 per cent.
Hillview Medical Centre on Bromsgrove Road came close behind with an overall positive experience score of 87.7 per cent, and St Stephen's Medical Partnership on Adelaide Street received a 76.9 per cent rating.
Elsewhere, Crabbs Cross Medical Centre received a 76.5 per cent rating, The Bridge Surgery 72.3 per cent, The Dow Surgery 69.6 per cent, Winyates Health Centre 69.1 per cent, Elgar House 64.2 per cent, and Crabbs Cross Surgery 64 per cent.
Nationally, 73.9 per cent of patients who took part in the survey had a good overall experience of their GP practice.
Comments: Our rules
We want our comments to be a lively and valuable part of our community - a place where readers can debate and engage with the most important local issues. The ability to comment on our stories is a privilege, not a right, however, and that privilege may be withdrawn if it is abused or misused.
Please report any comments that break our rules.
Read the rules hereLast Updated:
Report this comment Cancel